Health Link training more workers due to increase in COVID-19 callers

By Derek Craddock

Posted March 10, 2020 11:57 am.

Last Updated March 10, 2020 12:51 pm.

This article is more than 5 years old.

CALGARY (660 NEWS) – Wait times to contact Health Link are growing due to the number of people seeking advice on COVID-19.

That’s why more staff will be trained to help with the rise in calls to 811.

RELATED: Three new cases of COVID-19 in Alberta 

AHS says wait times for Health Link have been particularly high during peak times of 10 a.m. to 3 p.m and 6 p.m to 10 p.m.

They say you can help the call volumes by visiting the government website for information if you don’t need a health assessment.

Seven people have tested positive for the virus in Alberta with over 77 cases reported in Canada.

Nearly 1,500 people have been tested in the province.

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