Edmonton woman gets free lifts to cancer care thanks to volunteer program

When Yasmeen Akhtar was diagnosed with breast cancer in May 2024, the shock was overwhelming — but the emotional toll wasn’t the only challenge she faced. The Edmonton mother also had to figure out how she’d get to and from her life-saving treatments.

“Knowing the diagnosis of my cancer just bums me. I felt so devastated, I felt alone,” said Akhtar.

On top of the emotional weight of a cancer diagnosis, Akhtar struggled with the practical realities of treatment — frequent trips to the Cross Cancer Institute that left her too tired to drive. Her options were limited: rely on her husband, who also cares for their children, or pay for costly Uber rides across the city.

“They cost like $45 — one way,” she said. “My husband has to take care of me and my kids, so it’s also stressful for him too.”

That’s where Wheels of Hope comes in — a volunteer-run program from the Canadian Cancer Society that offers cancer patients free rides to and from treatment centers, including Edmonton’s Cross Cancer Institute.

One of the program’s many volunteer drivers is Shane Clouston, who says giving back in retirement has been incredibly rewarding.

“It makes me feel great. It was my way to give back to an organization that helped family members of mine beat cancer,” said Clouston.

In 2024 alone, Clouston provided rides to more than 50 different patients. He says many people don’t realize just how difficult it is for some patients to physically or financially make it to their appointments.

“It’s something that they shouldn’t have to worry about. They have enough to worry about having cancer — never mind how to get to their appointments,” he said.

Although Akhtar met different drivers each day, she says she never felt alone — and the relief from financial stress made a big difference. Instead of paying $100 or more for round-trip cab fare, the Wheels of Hope program charges a one-time registration fee of just $100 per year.

“I don’t have the words to express how I feel, knowing somebody is there — that you are not alone,” said Akhtar.

The program is currently in need of more volunteers to meet growing demand.

“When they have nothing to do, just come and volunteer — everybody,” urged Akhtar.

Wheels of Hope is run by the Canadian Cancer Society. Those interested in volunteering can learn more and sign up through the organization’s website.