New mobile parking payment system to launch in Edmonton

The City of Edmonton has unveiled a new mobile payment system for those looking to park around the city.

Starting April 29, the new system — HotSpot Parking — will provide a faster and simpler method of paying for parking, as customers can scan the QR code on the EPark machine, and use their credit card or debit card to make a payment.

By mid-May, an app will be available for download, which will also allow customers to pay as they go.

“We heard the feedback from customers who used the EPark system and incorporated it into our research for new possible mobile payment systems,” said Jenny Albers, General Supervisor of Planning and Permitting.

“We found Canadian-based HotSpot had a lot of what we were looking for in a service. They have extensive experience across the country managing mobile and online parking payment services for many municipalities. We are excited to be part of their launch in Edmonton and to offer customers a service based on their feedback.” 

Those who currently use MyEPark and have funds in their account can use that account until April 29. After that time, HotSpot will transfer funds with more than $25 into a new HotSpot account.

The City says a notification will be provided to customers prior to that time.

MyEPark app has been hosted by Calgary Parking since 2015.

“We want to thank Calgary Parking for serving EPark customers and the City of Edmonton for nine years,” said Albers. “It has been a significant partnership, and we are grateful for all those years of service.”

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