Loading articles...

Vaccine bookings filling up despite delays on AHS website

Last Updated Feb 25, 2021 at 9:22 am MDT

CALGARY (660 NEWS) – Alberta Health Services (AHS) said thousands of vaccine appointments have been booked after its online tool went live Wednesday morning.

As of Wednesday afternoon, AHS said more than 20,000 appointments have been booked for Albertans age 75 and older.

The numbers come despite frustrations over delays on the website, with several users saying the online tool crashed minutes after it opened at 8:00 a.m.

AHS issued a statement saying the site is experiencing high volume and asking people to be patient.

Chief Medical Officer of Health, Dr. Deena Hinshaw issued the same plea on Twitter saying staff are working very hard to make sure that every eligible senior gets immunized as soon as possible.

Health Minister also took to Twitter Wednesday afternoon to address the delays.

The Healthlink 811 service is also experiencing high demand with many Albertans saying they are constantly waiting to get through to the telephone service.

Hundreds of calls have also been made to 911 instead of 811 with the Edmonton Police Service (EPS) saying they’ve received close to 100 calls to 911 regarding vaccine bookings.

Both EPS and the Calgary Police Service are urging people to not phone 911 in these cases.